hyphen is pleased to offer specialized service in the realm of documentation, such as creation of software training manuals from a user perspective (not a software engineer perspective), analysis of ad copy and website efficacy, or design of press releases, company prospectuses, brochures and catalogues, present you to your audience in the most suitable light.

hyphen connects you with your audience.

hyphen understands hospitality from a variety of perspectives, and it is with these various perspectives in mind that our professionals are able to assess your needs in terms of all types of documentation, whether your needs are for general distribution, targeted distribution or in-house.  hyphen copywriters, editors and technical and commercial writers are available to study your business model in depth and provide you with assistance in honing and fine-tuning your existing documentation or building your documents from scratch.  hyphen works with your extant in-house style guide or helps you create one.

hyphen documentation services include:

• consulting on your needs and authouring RFPs (requests for proposals) and RFIs (requests for information).
• analyzing existing ad copy and/or website presence, editing for clarity, grammar, intent and fact-checking.
• writing ad copy/information distribution.
• creating training manuals to emphasize your requisite best practices, job descriptions, etc.
• creating or reorganizing training manuals for technical aspects of your business, focussing on the needs of the end-user.
• ensuring your documentation's adherence to brand standards and style guides, or, lacking these, helping your business create a stand-out, recognizable identity.
• works in US standard, UK and/or Canadian English, French.