WE DO THAT! hyphen's team of hospitality professionals can work with you in: Training & Implementation, Consultation, Project Management and Mystery Shop, all with one purpose - your success.

The name 'hyphen' - meaning 'to connect' - fits our vision perfectly. hyphen is a hospitality consulting service organization that assists hoteliers, restaurateurs, and technology companies make the most from their technology investments, products and services.

hyphen's team of hospitality consultants are trained industry experts that are renowned for high quality service and professionalism. hyphen's service offerings include:

Outsourced Training & Implementation: Software training & implementation of hospitality technology systems (PMS, CRS, S&C, POS, CRM, Third party Interfaces) by industry trained professionals that guarantee systems are implemented flawlessly.

Systems Consultation: Assistance with needs analysis, RFP, system selection, PCI compliancy, and defining strategic technology plans.

Project Management: Project management services for hospitality technology systems and corporate driven initiatives (PMS, CRS, S&C, POS, CRM, Interfaces, Corporate Identity Rollouts) that ensure your systems are installed, trained and implemented on time and on budget.

Mystery Shop: Comprehensive quality assurance evaluations for hotel, resort and food & beverage operations that give you the competitive edge in today's ever-changing marketplace.